Shipping & Returns

Our Return Policy

Our goal is not only to provide you with a large selection of products, but most importantly to operate a reliable and pleasant shopping experience for our customers to feel comfortable coming back again and again.

Returns

If you are not satisfied with your purchase or have ordered the wrong item please don't hesitate to contact us for a full refund of the purchase price (excluding shipping) within 30 days of receiving your product. Simply send us an email with your Name, Order #, Item(s) purchased, and reason for your return to sales@everythingmobile.ca and we will start your refund process right away.

All items must be returned in original condition, including manufacturer packaging, tags, documentation and any accessories within 30 days of their purchase date. Returns will be refused if items arrive used or damaged due to improper packaging. 

Buyer is responsible for all return shipping costs. Please ensure returns are carefully packaged.

What if I have an issue with my item?

Electronic items are known to have rare defects from time to time, if you are experiencing any issues with your item we will take care of the issue to ensure a happy and fair transaction. Simply send us an email with your Name, Order #, Item(s) purchased, and a quick description of your issue to sales@everythingmobile.ca and we will start your return process right away.

All items must be returned in original condition, including manufacturer packaging, tags, documentation and any accessories within 30 days of their purchase date. Returns will be refused if items arrive used or damaged due to improper packaging. 

Buyer is responsible for all return shipping costs. Please ensure returns are carefully packaged.