Shipping policy

 

Order Status

Once your item has been shipped, you will receive a notification to the email address provided at checkout, which will contain the tracking number and shipping company. 

If you have placed an order for a Pre-Order or Special Order item, please note the estimated ship dates on these items. These dates are estimates obtained from the manufacturer and cannot be guaranteed by our company.

Shipping & Fulfillment

All orders are typically shipped within 1-2 business days. Order do not get shipped on weekends or holidays. You will receive an email that contains tracking information once your item(s) have been shipped.

Once an order has been shipped, it can take anywhere from 3 to 15 days for Standard shipping & 1-4 days for Express shipping orders to arrive depending on the efficiency of your local postal service. Delivery times for Standard and Express shipping are estimates and unfortunately, we cannot guarantee delivery times, especially if orders are delayed by the carriers or shipped to rural areas that require additional shipping services.


How much is shipping?

We offer the following services:

FREE Local Pickup (within Thunder Bay, ON city limits).
Local Delivery - $10 for Standard Delivery (Free for orders over $120)

Standard - Free shipping to Canada in 3 to 7 business days, for orders over $120.00.
Standard - Ships to Canada in 3 to 7 business days, for $15-20 (Depending on your province).
Express (Approx. 1-3 Business Days) - Ships to Canada in 1 to 3 business days, for $25-35 (Depending on your province).

Do you ship internationally?

Currently, we only ship orders within Canada and now to most of the United States.

What if my order is lost in the mail?

If you have not received your package, or the tracking number provided to you does not appear to be active, please send us an email to sales@everythingmobile.ca and we can start a claim with the shipping carrier.

In the rare event that a package is lost, we will cover the cost of shipping a replacement order for you. If an order is lost or returned to sender due to the wrong shipping address provided, we will not take responsibility for reshipping the order and in this case a replacement order can be shipped out at the buyers expense.