Warranty
🛡️ Warranty Policy
At Everything Mobile, we stand behind the quality of our repairs and products. Here’s what you need to know about our warranty coverage.
📱 Repair Warranty
All in-store repairs are backed by a 90-Day Warranty from the date of service.
- Covered: Manufacturer defects in parts or workmanship, display issues, battery defects
- Not Covered: Cracks, chips, physical or water damage, third-party tampering, misuse
Note: Any physical or liquid damage will void your repair warranty.
🔁 Warranty on Certified Pre-Owned Devices
Our certified pre-owned devices are covered by a 6-Month Limited Warranty.
- Includes: power, screen, charging issues, battery performance
- Excludes: water damage, drops, third-party accessories, cosmetic wear
🧩 Accessories & Small Electronics
New accessories are covered by a 30-Day Exchange Warranty against defects. Accidental or cosmetic damage is not covered.
🤝 Brand Warranty Support
We’ll help guide claims for:
- BrüMate
- Otterbox
- Lifeproof
- Shokz
- Native Union
Contact us first — we’ll assist however we can.
📩 How to Start a Warranty Claim
Email sales@everythingmobile.ca with your name, order number, issue description, and photos if possible. We’ll reply within 1–2 business days.